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9Mobile Customer care Number


Customer care Contact for 9mobile.

9MOBILE CUSTOMER CARE: 9mobile Offer a 24/7 customer care service. They offer one of the fastest customer services in Nigeria in terms of the time they take to respond to your call.

9mobile, formerly known as Etisalat, has millions of active subscribers on its network. 9mobile arguably offers the best data services, compared to other network providers in the country.

9mobile Customer Care Number

Just like other network providers, dialling of the customer care line, to speak directly with a customer care representative is the most preferred option of most subscribers on the 9mobile platform.

o reach the customer care of 9mobile, follow the steps below:

  • Dial 200, if you are calling directly from a 9mobile number.
  • Dial 08090000200if you are calling from another network within Nigeria.
  • Dial +2348090000200, if you are calling from outside Nigeria. Addition of +234 (Nigeria’s dialling code) is imperative if you are calling any Nigerian line from outside the country.

Contact 9mobile Customer Care on Facebook

If you have an account(s) on Facebook, you can easily navigate to the official 9mobile Nigeria Facebook page, and drop your complaints and queries. A customer care representative will reply to you in no time.

Contact 9mobile Customer Care on Twitter

You can also reach out to 9mobile’s customer care unit via Twitter. To make inquiries or complaints via Twitter, kindly follow @9mobilengcare, and send a tweet or DM. The 9mobile customer care Twitter handler will reply to you in a matter of minutes.

Contact 9mobile Customer Care via your Nearest Experience Centre

To solve some critical issues, you might require the physical presence of a Customer service agent. 9mobile has erected Experience Centres in virtually all the major cities, across the country. You can locate the 9mobile experience center (s) closest to you here.

Note: 9mobile Experience centers are accessible to customers only on working days (8 am to 5 pm every day).

E-mail Contact

Do you have an email address? Do you have a complaint to lodge or inquiry to make regarding 9mobile services? If your answer to both questions is yes, then simply send an email (detailing your complaints and queries) to this address: care@9mobile.com.ng. A customer service agent will reply to you in no time.

Conclusively, you might want to try posting your queries and complaints via the post office. To do this, simply address your letter (detailing your complaints/queries) to the “The Manager, Customer Care/Service department” and mail the letter, via the post office, to either of the following addresses;

9mobile Head Office,

Plot 19, Zone L,

Banana Island,

Ikoyi Lagos.

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